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Visitor
Posts: 1
Registered: ‎01-29-2012

Services Canceled

I'd like to know if there was anything that we can do about our online services being canceled? I'm upset that I can no longer use the internet apps because my family is going on a vacation in a few weeks and this really came in handy while driving. If anyone has any suggestions on where to go it would be greatly appreciated. Thanks!

Posts: 4,739
Topics: 13
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Solutions: 179
Registered: ‎11-09-2009

Re: Services Canceled

Hello JKub,

Welcome to Community@Insignia™!

We'll be happy to look into this concern if you'll please reply with your product model number!

Regards,
Justin
Insignia™ Support

Justin|Community Connector | Best Buy® Corporate
Visitor
Posts: 3
Registered: ‎04-11-2012

Re: Services Canceled

I have an Insignia NS-CNV43. I would like to subscribe to internet access features. How can I do this?

 

Joe

Posts: 9,105
Topics: 424
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Registered: ‎09-29-2008

Re: Services Canceled

Hello Joe,

Welcome to Community@Insignia™!

With apologies for any inconvenience, connected services for Insignia GPS navigators are no longer available. You can find more information here.

Sincerely,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 3
Registered: ‎04-11-2012

Re: Services Canceled

I saw that someone emailed to the Community Insignia message board that they wanted to know how to get onlione services for their Insignia GPS.

 

The reply was" we will look into it. Please give us your model number."

 

So, since I wanted the same thing, I posted a message saying I wanted to know how get online services for my Insignia GPS AND I said my model number was NS-CNV43.

 

The reply I received said to go to a website where the only information is : "we longer support internet services for Insignia GPS units."

 

That is NOT very helpful. Is there anyway to subscribe to internet services for my GPS unit?

Posts: 9,105
Topics: 424
Kudos: 627
Solutions: 399
Registered: ‎09-29-2008

Re: Services Canceled

Hello JOCALBEN,

There is no way to subscribe to internet services for your NS-CNV43. I apologize for any confusion.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 3
Registered: ‎04-11-2012

Re: Services Canceled

No wonder Best Buy's CEO is gone and the company is 're-evaluating" its strategy.

 

Here's a clue: Don't screw over your customers.