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Visitor
Posts: 2
Registered: ‎04-01-2012

NS-CNV43 microSD data lost!

Hi all,

 

My NS-CNV43 failed to load the map in the micro SD card, so I check the SD card found that it is empty. The app and map information is lost. So I copy the new app and map in the SD card guided from this website http://www.insigniaproducts.com/products/car-audio-video-gps/NS-CNV43.html?supportTab=open. I copy the WLANavi480_272 folder in the SD. 

 

The problem is when the GPS restarts. It pops the error "Error opening databse, Check Defecations file and DataConfig file". Do I miss anything or should I copy any other data into the SD card.

 

Thank you.

 

Jason

Posts: 9,150
Topics: 424
Kudos: 642
Solutions: 402
Registered: ‎09-29-2008

Re: NS-CNV43 microSD data lost!

Hello Jason,

Welcome to Community@Insignia™!

The download on our website is a firmware update intended to modify existing software, not replacement software and maps for your GPS navigator. With apologies for the inconvenience, we unfortunately cannot provide replacement software or maps for your GPS.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 2
Registered: ‎04-01-2012

Re: NS-CNV43 microSD data lost!

Hi John,

 

Thank you for the reaply. So in my cases, is there any thing I can do to fix the GPS?

 

Best,

 

Jason

Highlighted
Posts: 9,150
Topics: 424
Kudos: 642
Solutions: 402
Registered: ‎09-29-2008

Re: NS-CNV43 microSD data lost!

Hello again Jason,

Some other Community members have found alternative solutions that you may wish to look into.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!