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Visitor
Posts: 5
Registered: ‎09-07-2009

Re: NS-CNV20 Map Updates.

This is from the product features page on this website, Map Updates: Map Updates offered quarterly at all Best Buy stores at the Geek Squad bench. This service is free for the first year.

 

Tell how this is not fraudulent.

Visitor
Posts: 14
Registered: ‎12-24-2009

Re: NS-CNV20 Map Updates.

Did you ever confirm aif a message was sent out. I have had my nit for over one year and never have gotten an update. The geek squad here at Dayton Ohio claims no knowledge of any updates. So something is wrong with this update process. You either need to let the owners download their own updates or get a more defined and coordinated update process nationwide with the geek squads.
Posts: 9,124
Topics: 424
Kudos: 643
Solutions: 401
Registered: ‎09-29-2008

Re: NS-CNV20 Map Updates.

Hello all,

 

A private message has been sent to those in this thread who we have identified as not yet having received the map update through Geek Squad.  If you have questions after reviewing the message, please feel free to reply to them and I'll do my best to assist.

 

Regards,
John
Insignia™ Support 

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Visitor
Posts: 18
Registered: ‎12-30-2009

Re: NS-CNV20 Map Updates.

thank you for the link.....but it has already expired. the site would not let me download it. what did i do wrong?

 

thank you

greg

Visitor
Posts: 14
Registered: ‎12-24-2009

Re: NS-CNV20 Map Updates.

No message ever received.
Posts: 9,124
Topics: 424
Kudos: 643
Solutions: 401
Registered: ‎09-29-2008

Re: NS-CNV20 Map Updates.

Hello mcath,

To check your forum inbox, sign in to the forum with your user name and password and click on the envelope icon in the upper right.  I verified that the message was sent to you.  I will be forwarding a new message when the link issue has been resolved.

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Visitor
Posts: 14
Registered: ‎12-24-2009

Re: NS-CNV20 Map Updates.

Has the link issue been resolved? I still find it expired.
Visitor
Posts: 18
Registered: ‎12-30-2009

Re: NS-CNV20 Map Updates.

i checked 5 minutes ago. its still expired. geesh
Posts: 9,124
Topics: 424
Kudos: 643
Solutions: 401
Registered: ‎09-29-2008

Re: NS-CNV20 Map Updates.

Hello all,

Please sign in and check your forum inbox for a private message from me.


Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Visitor
Posts: 14
Registered: ‎12-24-2009

Re: NS-CNV20 Map Updates.

I ran the update now my GPS will not initialize. A picture appears indicating the sim card needs to be installed, but it is installed. I never uninstalled it just the SD card. Some how the sim card must be reset when you do an update.