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Visitor
Posts: 2
Registered: ‎12-29-2010

NS-CNV20 - It tells me to insert the memory card when it is inserted!

I have taken the SD card in and out. I have even added the new firmware to the SD card. I still keep getting the screen asking me to insert my SD card. What should I do? I am out of warrany.

Posts: 9,123
Topics: 424
Kudos: 643
Solutions: 401
Registered: ‎09-29-2008

Re: NS-CNV20 - It tells me to insert the memory card when it is inserted!

Hello goddess1511,

Welcome to Community@Insignia™!

When you insert the SD card into the GPS device, do you get an error message, or does it ask for the card even when inserted?  Was the SD card changed in any way when removed from the GPS?  Any additional information you can provide (more is better) will help us assist.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 2
Registered: ‎12-29-2010

Re: NS-CNV20 - It tells me to insert the memory card when it is inserted!

It worked fine, but for some reason now, i will turn it on, and it always has the insert memory card screen. That's all it will do. There were not alterations other than when I put the new firmware on the SD once I started getting the insert memory card screen. It always asks for the card even when inserted.

Visitor
Posts: 824
Registered: ‎09-15-2010

Re: NS-CNV20 - It tells me to insert the memory card when it is inserted!

Hello goddess1511,

Welcome to Community@Insignia™!

Let me tell you that the SD card should never be removed from the unit, if it is taken out when the GPS turned on, it would get  damaged and, downloading the firmware into it would not solve the inconvenience.

In this case, I suggest you to take the unit to the place of purchase so one of our exclusive Geek Squad technicians can check the GPS to determine what is the real issue with the unit and how it could be solved.

 

I am sorry this is the only answer I can give you, but in this case, it will need to be physically checked!

 

If it was useful, and you liked it, Kudo it!

Thank you,
Guille
Insignia™ Support Team

Visitor
Posts: 8
Registered: ‎04-07-2010

Re: NS-CNV20 - It tells me to insert the memory card when it is inserted!

When the maps will be available..................................................

Visitor
Posts: 1
Registered: ‎10-04-2011

Re: NS-CNV20 - It tells me to insert the memory card when it is inserted!

Hi, I have a NS-CNV20 and I too am in need of the software to put on my replacement SD card. Please also send me a link. Thank you in advance for your help

Posts: 9,123
Topics: 424
Kudos: 643
Solutions: 401
Registered: ‎09-29-2008

Re: NS-CNV20 - It tells me to insert the memory card when it is inserted!

Hello ljp,

Welcome to Community@Insignia™!

Software for your GPS navigator is not available for download. I recommend that you visit your local Geek Squad for further assistance.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!