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Visitor
Posts: 5
Registered: ‎01-31-2011

Re: little buddy

They still have not fixed my device.  The last note I got from the customer support on the ticket was "It will be fixed eventually but you should just return your device and get a new one".....??

Visitor
Posts: 5
Registered: ‎02-18-2011

Re: little buddy

Where are they being sold now? 

 

I have some leads on some help.....will see what happens today.......

Visitor
Posts: 824
Registered: ‎09-15-2010

Re: little buddy

Hello Jackie,

Welcome to Community@Insignia™!

If you can provide me more information on the problem you are experiencing with your Little Buddy, I'll be more than happy to look into it!


If it was useful, and you liked it, Kudo it!

Thank you,
Guille
Insignia™ Support Team

Visitor
Posts: 1
Registered: ‎02-25-2011

Used LittleBuddy wont activate

Hello,

 

I just purchased a used LittleBuddy off eBay and cant wait to use it!  I went to the website to try and activate the unit, but it will not accept the ESN i am entering.  I am assuming the previous owners still have it activated.  What do I need to do to activate the LB?

 

Thanks,

Tommy

Posts: 9,124
Topics: 424
Kudos: 651
Solutions: 401
Registered: ‎09-29-2008

Re: Used LittleBuddy wont activate

Hello Tommy,

Welcome to Community@Insignia™!

Please read the first page of this thread and send a private message to Guille-INSG with the requested information.  He should be able to assist you further with this issue.  To send a private message, click on his user name, Guille-INSG, and then "Send this user a private message" on the next screen.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Visitor
Posts: 3
Registered: ‎03-28-2011

Re: Little Buddy

I feel your frustration!!  The login for insignialittlebuddy.com is down for the last several hours today (3-28-2011).  I have tried two different computers on TWO DIFFERENT internet providers and two different cell phones on TWO different providers and none of the them can log into the web site.  It has been down for about 4-5 hours. 

 

What is the issue and when is the resolution expected?  My daughter and wife are traveling out of state and it was great keeping track of them until the Login screen just hangs and times out.