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Visitor
Posts: 5
Registered: ‎12-14-2011

Cannot get it out of Span mode

I have tried everything and cannot get my gps out of Span mode.

 

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Posts: 9,306
Topics: 428
Kudos: 633
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Registered: ‎09-29-2008

Re: Cannot get it out of Span mode

Hello sandrakf,

Welcome to Community@Insignia™!

We'll be happy to look into your question if you'll please reply with your GPS navigator model number!

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Highlighted
Visitor
Posts: 5
Registered: ‎12-14-2011

Re: Cannot get it out of Span mode

I cannot get my gps off Span mode. The model number is NS-NAV01

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Visitor
Posts: 1,505
Registered: ‎03-22-2011

Re: Cannot get it out of Span mode

Hello sandrakf,

 

Could you please elaborate on what you mean by "Span Mode"? As this is not a feature of this device.

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Visitor
Posts: 5
Registered: ‎12-14-2011

Re: Cannot get it out of Span mode

The model number is NS-NAV01. Maybe it's Pan mode.

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Visitor
Posts: 1,505
Registered: ‎03-22-2011

Re: Cannot get it out of Span mode

Hello sandrakf,

 

In order to leave "Pan Mode" and focus the map back on the location of the car, press "Center Car" at the bottom of the map.

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Visitor
Posts: 5
Registered: ‎12-14-2011

Re: Cannot get it out of Span mode

Yes normally this has worked in the past but I tried hitting the center car but it is not working. My sister and mother-in-law got the same Insignia GPS for Christmas a year ago and theirs is having the same problem. They also tried pressing the center car but it does not work on theirs either.

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Visitor
Posts: 1,505
Registered: ‎03-22-2011

Re: Cannot get it out of Span mode

Hello sandrakf,

 

Have you tried using the "Restore Settings" option to restore you device back to factory defaults?

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Visitor
Posts: 5
Registered: ‎12-14-2011

Re: Cannot get it out of Span mode

No, I did not know you could do that. Are there instruction on how to get to the "Restore Settings" online?

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Posts: 9,306
Topics: 428
Kudos: 633
Solutions: 416
Registered: ‎09-29-2008

Re: Cannot get it out of Span mode

Hello sandrakf,

To reset your GPS Navigator, press a slim tool such as an unbent paper clip onto the Reset Button on the bottom of the unit. You can find a schematic and more information in the User Manual

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!