06-22-2010 11:58 AM
I posted in another board, but it was for cnv20. So, I will re-post it here in hopes of info.
Well, I had the day off and drove the 41 miles to the nearest BB. (yes, 41 miles according to parents garmin :-))
I brought in my NV43 and they said they dont "think" there is a map update??! Are these salesman ever informed of product updates? I I honestly dont think he knew what he was doing.
He told me to come back tomorrow or after 6pm to see another geek memeber who has more info. Sorry, but Im not about to wait 6 hours for another 'opinion'.
Guess I wasted my afternoon and 12.00 dollars of gas Argggh!
If anyone has a link for 2010 map updates for the CNV43 or can email me the folder/files, I would greatly appreciate it!
06-23-2010 06:29 AM
Welcome to Community@Insignia™!
I was remiss in responding to your prior post; I offer my apology for the oversight. I consulted our GPS product manager and have been informed that there is currently not an update available for NS-CNV43. Please know that we are preparing an update for this model and are developing a new delivery method for map updates. Unfortunately, I do not have a timeline for either of these projects.
Your feedback on your experience is important to us; please be assured that I will pass it along.
07-29-2010 08:37 PM
Had a similar problem with my CNV43. First, my 1 year subscription lasted only 90 days which was not a problem because Best Buy replaced my unit with a new one. Insignia support said there was a problem with the SIM card. The issue I have with this GPS is the free map upgrades (The main reason I purchased this unit) supposedly provided by Best Buy via the Geek Squad. The first Best Buy I took it to had no idea about the upgrades and wanted to keep my GPS overnight so they could research how and where to get the upgrades at which time I decided not to leave it with the store. The second time I took it in (different store) they told me I would have to pay for the updates. So like you I am waiting with baited breath for news of the updated maps
08-02-2010 05:46 PM
I'm the owner of a brand spanking new CNV43 GPS and am impressed so far. Hoping to find out about map updates, which come out each quarter? My new GPS maps seem to be sadly outdated.
Thanks for any information.
10-09-2010 04:01 PM
It has been well over a year since BB had promised map updates. I am beginning to think there are no such updates. Whats the use of the 1 year map guarantee when the 1 year is now up?? I surely hope BB gives free updates for those of us struggling with these units. In the meantime, tomtom, garmin etc.. have all released 3 or 4 updates since my purchase.
07-13-2011 11:37 PM
Ive owned mine for 2 years...never had an update cause none are made available. Best buy and insignia have done nothing but lie about their continued support.
Too bad , cause the CNV43 had alot of nice stuff to offer. To bad the company just discontinued it instead of fixing the problem.
Ill never step into a best buy store again. I reciently spent nearly $6,000 on a tv room......best buy didnt get 1 cent of that money.