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Visitor
Posts: 17
Registered: ‎06-19-2010

CNV43 2010 maps??

I posted in another board, but it was for cnv20. So, I will re-post it here in hopes of info.

_____________________________

Well, I had the day off and drove the 41 miles to the nearest BB. (yes, 41 miles according to parents garmin :-))

 

I brought in my NV43 and they said they dont "think" there is a map update??! Are these salesman ever informed of product updates? I  I honestly dont think he knew what he was doing.

He told me to come back tomorrow or after 6pm to see another geek memeber who has more info.  Sorry, but Im not about to wait 6 hours for another 'opinion'.

Guess I wasted my afternoon and 12.00 dollars of gas Argggh!  :smileymad:

 

If anyone has a link for 2010 map updates for the CNV43 or can email me the folder/files, I would greatly appreciate it!

Thanks! 

 

Posts: 9,124
Topics: 424
Kudos: 643
Solutions: 401
Registered: ‎09-29-2008

Re: CNV43 2010 maps??

Hello daisygirl,

Welcome to Community@Insignia™!

I was remiss in responding to your prior post; I offer my apology for the oversight.  I consulted our GPS product manager and have been informed that there is currently not an update available for NS-CNV43.  Please know that we are preparing an update for this model and are developing a new delivery method for map updates.  Unfortunately, I do not have a timeline for either of these projects. 

 

Your feedback on your experience is important to us; please be assured that I will pass it along.

 

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 17
Registered: ‎06-19-2010

Re: CNV43 2010 maps??

Thanks for the reply and info. Please Post info when they release new maps.

Thank You, D

Visitor
Posts: 1
Registered: ‎07-29-2010

Re: CNV43 2010 maps??

Had a similar problem with my CNV43. First, my 1 year subscription lasted only 90 days which was not a problem because Best Buy replaced my unit with a new one. Insignia support said there was a problem with the SIM card.  The issue I have with this GPS is the free map upgrades (The main reason I purchased this unit) supposedly provided by Best Buy via the Geek Squad. The first Best Buy I took it to had no idea about the upgrades and wanted to keep my GPS overnight so they could research how and where to get the upgrades at which time I decided not to leave it with the store. The second time I took it in (different store) they told me I would have to pay for the updates. So like you I am waiting with baited breath for news of the updated maps    

 

 

Visitor
Posts: 1
Registered: ‎08-02-2010

Re: CNV43 2010 maps??

hi,

 

I'm the owner of a brand spanking new CNV43 GPS and am impressed so far. Hoping to find out about map updates, which come out each quarter? My new GPS maps seem to be sadly outdated.


Thanks for any information.

 

MBO

Visitor
Posts: 2
Registered: ‎07-20-2010

Re: CNV43 2010 maps??

Hurry it up every chance you get Robot Happy

Visitor
Posts: 17
Registered: ‎06-19-2010

Re: CNV43 2010 maps??

It has been well over a year since BB had promised map updates. I am beginning to think there are no such updates. Whats the use of the 1 year map guarantee when the 1 year is now up?? I surely hope BB gives free updates for those of us struggling with these units. In the meantime, tomtom, garmin etc.. have all released 3 or 4 updates since my purchase.

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Visitor
Posts: 18
Registered: ‎12-30-2009

Re: CNV43 2010 maps??

Ive owned mine for 2 years...never had an update cause none are made available. Best buy and insignia have done nothing but lie about their continued support.

 

Too bad , cause the CNV43 had alot of nice stuff to offer. To bad the company just discontinued it instead of fixing the problem.

 

Ill never step into a best buy store again. I reciently spent nearly $6,000 on a tv room......best buy didnt get 1 cent of that money.