12-03-2015 08:41 AM
I just purchased my wife the Insignia 10-inch digital picture frame. When we inserted her memory card, all the pictures looked very distorted - almost like watercolored. No resolution, bad display. I tried everything with the contrast settings and have been unable to fix it. These pictures are saved at high resolution and look great on any other frame or computer. Am I missing something?
12-04-2015 12:50 PM
Welcome to Community@ Insignia™!
Can you provide the model number for the picture frame? It will start with NS-
I would be happy to look into this distortion issue. Also do you know when and where this was purchased?