08-31-2019 03:00 AM
i ordered a cyberpower gaming pc with a gtx 2060 and it came with a zotec 1070i.. Ive been trying to get it fixed and have no luck... cyberpower said its a best buy problem and bestbuy said it was cyberpower..
09-01-2019 02:36 PM
simply return the computer and get a different one.
AND it is a Cyberpower Problem. Best Buy does NOT put the GPU's inside the machines.
09-03-2019 06:05 PM - edited 09-09-2019 10:47 AM
Thanks for joining the Best Buy Community forums. Having the wrong configuration in your computer can be a big let down. I'd like to look into that order for you to see what options we may have.
Please reach out to me through a private message by using the link in my signature. I'll need your name, email address, phone number, and the order number.