10-08-2017 04:22 PM
Hi there NicoleJamesPhillip-
Thank you for registering to our Forums and letting us know about your order. I completely understand your frustration in looking for a package that is supposed to be delivered but you can't find it. I am happy to help you look in to this to see if I can offer any assistance.
I apologize that I can't be of more assistance with this issue. Please let me know if you have any further questions.