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Posts: 1
Registered: ‎10-07-2017

package not received but tracking says delivered

im a little concerned that i havent received my package but it says delivered

Posts: 3,216
Topics: 50
Kudos: 231
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Registered: ‎08-21-2017

Re: package not received but tracking says delivered

Hi there NicoleJamesPhillip-


Thank you for registering to our Forums and letting us know about your order. I completely understand your frustration in looking for a package that is supposed to be delivered but you can't find it. I am happy to help you look in to this to see if I can offer any assistance.


Using the email address you used to register to our Forums I was able to find this order. I see that you are not the original purchaser of this order and per our Privacy Policy I am unable to release any information about this order to you. I recommend the original purchaser create an account here at our Forums for assistance or contact 1-888-BEST-BUY(1-888-237-8289).


I apologize that I can't be of more assistance with this issue. Please let me know if you have any further questions. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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