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Posts: 1
Registered: ‎10-08-2017
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i Forgot The Phone Number



i bought one Laptop and i need to re-check the payment, but i forgot the phone number that i put for do this.


i paid as guest.



Posts: 8,719
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Registered: ‎11-10-2008

Re: i Forgot The Phone Number

Just call 1-888-BEST-BUY and give them your email and card number, it can be looked up rather quick.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
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Registered: ‎01-21-2014

Re: i Forgot The Phone Number

Hello VictorBarranco,


Given that our “Order Status” tool is available as a way for our customers to keep an eye their online purchases, it’s understandably frustrating if you aren’t able to use it properly. While we would ask you to call us at 1-888-BestBuy if you need to update your payment, I’d be happy to help you with your request.


I’m not having much luck finding your order using the information associated with your forum profile though, so I’ll be sending you a private message to gather some additional details from you shortly. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.



Alexandra|Social Media Specialist | Best Buy® Corporate
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