10-09-2017 07:42 AM
Just call 1-888-BEST-BUY and give them your email and card number, it can be looked up rather quick.
10-10-2017 11:01 AM
Given that our “Order Status” tool is available as a way for our customers to keep an eye their online purchases, it’s understandably frustrating if you aren’t able to use it properly. While we would ask you to call us at 1-888-BestBuy if you need to update your payment, I’d be happy to help you with your request.
I’m not having much luck finding your order using the information associated with your forum profile though, so I’ll be sending you a private message to gather some additional details from you shortly. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.