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Posts: 1
Registered: ‎09-27-2019

Wrong email... online guest order

I believe I entered the wrong email on an online guest order for store pick up since I have not yet received a confirmation email but the money has been taken out of my account. Please help!
Posts: 2,300
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Registered: ‎10-19-2017

Re: Wrong email... online guest order

Hello, samregalado,


Welcome to the forums!


I appreciate you taking the time to write us regarding your order. I would be reaching out to someone as well if this were happening to me. I am more than happy to look into this for you. First, I am going to need some more details from you. By clicking on the blue button next to my signature, send me a private message with your order number, full name, phone number, and e-mail address. I look forward to hearing from you.


Kind regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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