10-10-2017 12:57 AM
10-10-2017 06:23 PM
Thank you for reaching out to us and welcome to the Best Buy forums. Even with the iPhone X on the horizon, there has been a lot of demand for both the iPhone 8 and 8 Plus. I personally ordered an 8 Plus myself and when I was told I should receive by a certain date, that's exactly what I expected. It seems like we may have missed the mark here with our delivery date so I'll be happy to look into this for you.
In order for me to do some digging and get to bottom of the delay I need some information from you. In a private message, which you can send me by logging into your forum account and pressing the blue "Private Message" button in my signature, please provide me the following information:
-Full Name on Order
Once I have received these details, I'll be better suited to assist you. I'll make sure to look into everything and try my best to get you the answer to your concern.
I look forward to assisting you!