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Posts: 2
Registered: ‎09-08-2019

We’ve received your order, but it's not quite ready! Order #{removed per forum guidelines}

[ Edited ]
Hi
 
This is regarding {removed per forum guidelines} , I ordered Beats by Dr. Dre - Beats Solo³ Wireless Headphones  - Defiant Black-Red (The Beats Decade Collection),Model: MRQC2LL/A,SKU: 6239437 for son's Birthday. while ordering it is showing as item is available Brandon , Tampa store and ready to pickup. but when I went store they said  item will arrive on 7/9.
 
I also received order confirmation as below. so I am eagerly waiting for ordered item. 
I do not want to cancel the item and  as promised please delivery the item. I am ok if delay in order. but at any cost please dont cancel the order as  this is best offer  ever in best buy. So I dont want to cancel the order. 
 
please find screen for order confirmation and estimated delivery date
 
I believe , Best Buy will stick on item deliver as promised.
Image preview
 
 
New Member
Posts: 2
Registered: ‎09-08-2019

Re: We’ve received your order, but it's not quite ready! Order #{removed per forum guidelines}

[ Edited ]

Just I saw update on best buy account and I did not understand for "Pickup Delay"
"We're sorry, we're working on it. If we can't get it to the store by Tue, October 8, we'll let you know and cancel the order."

Posts: 8,759
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Registered: ‎11-10-2008

Re: We’ve received your order, but it's not quite ready! Order #{removed per forum guidelines}

[ Edited ]

It sounds like you may be waitlisted if anything. The inventory sold out before they could fulfill your item. So if they don't fulfill it by policy they have to cancel it.

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Registered: ‎10-19-2017

Re: We’ve received your order, but it's not quite ready! Order #{removed per forum guidelines}

[ Edited ]

Hey there, narukullapati,

 

Welcome to our forums. Happy Birthday to your son! If I were him, I would be ecstatic to receive this as a birthday gift!

 

As we strive to hit all our delivery time frames, we do sometimes have unforeseen delays in this process. Often the best way to know your order will arrive, is to receive an automatic email update. Regarding the status that you are referencing, @hockeycanuckjc could be right, but I’d love to speak to you more about your order. To get started, can you please send us a private message with your full name, phone number and email address? To send a private message, click on the ‘private message’ button in my signature.

 

Best,

Kayla|Social Media Specialist | Best Buy® Corporate
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