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New Member
Posts: 2
Registered: ‎08-30-2019

WORST CUSTOMER SERVICE EVER!!!

Not only does nobody ever answer the phone at their national number or the store, but their online chat is a surreal rabbit hole of awfulness that solves nothing but destroys 2 hours of your life. I will NEVER make another purchase from Best Buy. I have had this experience every time I have dealt with them. Spend your money elsewhere.

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Geek Squad Agent
Posts: 3,589
Registered: ‎03-20-2012

Re: WORST CUSTOMER SERVICE EVER!!!

The community here is pretty rich with knowledge.  If you're willing to post what's going on, perhaps we'd be able to assist.  We appreciate the time you've spent registering with the Best Buy forums to share your feedback about our phones and chat experience!

Have a wonderful day!

I am a CAR Geek Squad Autotech, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
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