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Posts: 1
Registered: ‎01-14-2020


[ Edited ]

I contacted Best Buy on Twitter, Facebook all of them ignoring me. I'ma bout to file an dispute in my bank if I get no response today!

Order Number:{removed per forum guidelines}
Order Date:Jan 04, 2020
Order Total:$194.39
Order Status:Complete
1 item

Posts: 4,567
Topics: 136
Kudos: 314
Solutions: 217
Registered: ‎08-21-2017


Hi there, ShoSho30,


Thank you for visiting us here on our community forums. I'm sure you're anxious to receive this refund, I would be glad to give you some more details on our Return & Exchange Promise. Typically refunds are available in your account three to five business days after being processed. In rare cases this can take up to one billing cycle. I would recommend contacting your banking institution to get more information on this timeline. Please keep in mind that returns via mail can take an extra three to five days to be processed once received. Please let us know if you are unable to receive this refund after one billing cycle has passed!

AndrewB|Social Media Specialist | Best Buy® Corporate
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