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Posts: 1
Registered: ‎10-09-2017

Trying to make a in store pickup, but I have no US phone

Hi, I'm trying to make an online order so I can pick it up on Oct 13th, that's the day I arrive in U.S.
But your site won't let me finish the order if I don't provide a phone number. What can I do? Cheers

Posts: 2,783
Topics: 90
Kudos: 193
Solutions: 102
Registered: ‎09-29-2008

Re: Trying to make a in store pickup, but I have no US phone

Hello, fooentes-


Welcome to Best Buy's forum. 


We appreciate you wanting to purchase with Best Buy during your next visit to the US. Placing an order online is a great way to prepare yourself for your trip, and I can understand that your preference is placing your order online. As you might have already read in International Ordering  Best Buy does require you to enter the phone number of the person you're shipping to or picking it up. 


SInce you do not have a phone number to use, I would encourage you to visit the local Best Buy in the city you will be staying. If you will be staying in at a hotel, they often offer shutter buses or redirect you to the local Best Buy store. 


I hope you enjoy your stay and feel free to let us know if there is any additional question you may have. 


Thank you,


Karina|Social Media Specialist | Best Buy® Corporate
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