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Registered: ‎10-08-2017

Tracking Lists Order Delivered, But No Package Received

I have an order via UPS that is listed as delivered on Friday, but I did not receive any package. Any assistance with this matter would be appreciated.

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Registered: ‎12-23-2016

Re: Tracking Lists Order Delivered, But No Package Received

Hello evil_benius,

 

Welcome to the Best Buy Community forums.   I’m sorry to hear that your package didn’t arrive as expected. I know how frustrating it is when tracking information doesn’t match up with the actual location of the package, and I’d love to look into this to see if there’s anything we can do to help you out.

 

In order to do that I’ll just need to know your order number. Because we respect your privacy, however, we wouldn’t want you posting it in this thread. Instead, if you could please send it to me in a private message by using the link in my signature below this post, that would be great. Please also include a list of the missing items, if there was more than a single product on the order.

 

Thank you,

Kyle R|Social Media Specialist | Best Buy® Corporate
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