08-29-2019 09:32 PM
09-01-2019 02:53 PM
Same-day delivery is an excellent option when you can’t really wait for your purchase and you need something in the moment. Thank you for reaching out regarding your recent order you had placed, but you might not be home when it's delivered. We’d apologize for our tardy reply, but we’d like to chat about this more and would like to double check if you’re still in need of assistance, on this matter.
According to our Same-Day Delivery FAQs it notes that if a safe place is not available to leave your order and you aren’t home at the time of delivery that our delivery partner may try to reach out to you to find an alternative solution. If the delivery is not able to be completed, your order will be returned to the store, and a full refund of your order and shipping costs will be completed within 24 hours of it being returned. Can you please share an update with us regarding your order? We look forward to hearing from you!