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Posts: 11
Registered: ‎05-28-2019

Return Policy Question

So I purchased something online and the deadline to return it is today. I live far away from any store. Am I able to send it back in the mail today since today is the last day?




Posts: 7,133
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Registered: ‎12-23-2016

Re: Return Policy Question

Hello, JavedBartlett,


Welcome back to the forums. Thanks for your question.


It is a bit late now, and I apologize for that. We've been very busy recently, and it's taking longer than we'd like to get back to everyone.


Under our Return & Exchange Promise, returns by mail are possible, but the product would need to reach us in time. There are instructions on this page on how to create a return label. If you follow those, it will let you know if a mail return is still possible.


I hope you were able to get that product sent back in time.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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