01-14-2020 11:32 AM
So I purchased something online and the deadline to return it is today. I live far away from any store. Am I able to send it back in the mail today since today is the last day?
01-16-2020 10:30 AM
Welcome back to the forums. Thanks for your question.
It is a bit late now, and I apologize for that. We've been very busy recently, and it's taking longer than we'd like to get back to everyone.
Under our Return & Exchange Promise, returns by mail are possible, but the product would need to reach us in time. There are instructions on this page on how to create a return label. If you follow those, it will let you know if a mail return is still possible.
I hope you were able to get that product sent back in time.