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New Member
Posts: 2
Registered: ‎09-02-2019

Receipt

[ Edited ]

Hello, I brought a Samsung - Galaxy Note8 64GB, online Order Number {removed per forum guidelines}, on Nov 24, 2017 and i need de receipt to Samsung repair. Could you send me a copy?

Thank you.

 

Best regards, Rodrigo {removed per forum guidelines}.

 
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Posts: 2,292
Topics: 31
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Registered: ‎10-19-2017

Re: Receipt

Hello, Sniperarnaud,

 

Welcome to the forums!

 

I appreciate you choosing us for your Samsung Galaxy Note 8 purchase, and thank you for taking the time to write us regarding your receipt.

 

Personally, I can't keep track of a receipt for more than five minutes myself, let alone almost 2 years. I am more than happy to help you track down your receipt. Please, look at the steps of how to get a copy of your online order receipt here. If you do not have a BestBuy.com account, using the “Private Message” button below my signature, please send me your phone number, and e-mail address. I look forward to your response.

 

Regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎09-02-2019

Re: Receipt

Hi. I entered the orders page and got a error, showing nothing.
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Posts: 2,292
Topics: 31
Kudos: 107
Solutions: 122
Registered: ‎10-19-2017

Re: Receipt

Thank you for the details, Sniperarnaud. We try and be proactive and save most receipts for our customers, but our systems only hold most of them for 18 months and some up to 24 months. However, after that, they are not accessible. It seems this is one of the cases where it was only help up to 18 months. You may check your e-mail inbox and see if you possibly have a copy of it there.

 

Regards,

Deysha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!