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Posts: 1
Registered: ‎10-09-2017


Hi, I am looking for my order's receipt. I cant find it in any email from BestBuy and when I'm trying to access my order review I cannot log in because I don't remember the phone number I used in the order. Is there some way I can access my order receipt.



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Registered: ‎11-10-2008

Re: Receipt

As long as you know the email address and the payment method used, calling 1-888-BEST-BUY can yield results although some cases may take advanced research from Best Buy moderators so if you would like an answer, it may take a bit to get an answer.

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Registered: ‎11-29-2016

Re: Receipt

Good morning Andrew,


Welcome to our forums! You’ve definitely come to the right place for help, and I appreciate the opportunity to track down this receipt for you.


In order to locate your receipt, I’ll need some additional info from you. If you could send me a private message with the following:


  • Your full name

  • Any phone numbers that may have been tied to the order

  • Any email addresses that may have been tied to the order

I’ll also need to know what the product was that you need the receipt for, and a rough estimate as to when you purchased it. To send me a private message, you’ll want to use the blue “Private Message” button in my signature.


Hope to hear from you soon,

SeanM|Social Media Specialist | Best Buy® Corporate
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