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New Member
Posts: 1
Registered: ‎02-28-2019

Re: Where’s the digital gift card I ordered?

I’m having this problem as well. I ordered a $25 iTunes digital gift card and had it sent to my email. The order says it’s complete, but I have yet to see it appear in my email. I’d like to know where it is, please.
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New Member
Posts: 7
Registered: ‎12-05-2017

Re: Where’s the digital gift card I ordered?

I had to email customer support. Apparently they forgot to ship the digital code. That was in my experience. I’d email or call.
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Posts: 1,501
Topics: 4
Kudos: 50
Solutions: 84
Registered: ‎10-19-2017

Re: Where’s the digital gift card I ordered?

Hey, abby0599,

 

Welcome to the forums and thanks for the post! I'm sorry to hear your iTunes card didn't arrive as expected, but I'd be happy to take a deeper look into this. Would you be able to send me a private message with the following?

 

-Name

-Email

-Phone Number

-Order Number

 

Best,

 

Luke|Social Media Specialist | Best Buy® Corporate
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