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Posts: 1
Registered: ‎09-02-2019

Re: Order canceled

I am having problem placing the order online. As soon as i buy online it gets cancelled stating unable to verify the payment option. I trued using all my credit cards and all have the same issues. Address is up to date as well.
Posts: 403
Topics: 32
Kudos: 56
Solutions: 19
Registered: ‎07-23-2018

Re: Order canceled

Hello, Snehsmit,


We appreciate you connecting with us on the Best Buy Forums. Our online community is a great place to come when you have questions, want to learn about new tech, and to interact with other customers and the moderators. We are happy to help however we can.


Our goal is to provide as many shopping platforms for our customers as possible. Online shopping has a huge presence, and I’m sorry you’re having problems with your order. It sounds like you’ve verified the information on your end, so we’d be glad to see if we can partner with the individuals that may be able to provide more insight.


When you have a moment, please send us a private message. Simply select the darker blue box next to my name below to get started. Be sure to include your full name, email address, and telephone number, along with the cancelled order number.


We look forward to hearing from you!

Sarah|Social Media Specialist | Best Buy® Corporate
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