09-09-2019 01:39 PM
Thanks for taking the time to create a profile here on the Best Buy Forums! Welcome to this great community, although we wish you were reaching out under better circumstances.
Getting a new cell phone is certainly an exciting experience, so we appreciate you looking to Best Buy for your tech needs. I would be seeking some support if my order was delayed as well, so I’d be happy to see what info I may be able to provide, and what options could be available.
I see you have sent us some private messages as well, so I will be following up there for some information to begin the process.