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Posts: 2
Registered: ‎09-08-2019

Re: Confirmation email.


I am having the same problem where I have ordered a laptop from online and I still haven't received a confirmation email so I too cannot check my order status. Are you able to help me? When I ordered the laptop I did not have a BestBuy account.
Posts: 549
Topics: 23
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Registered: ‎07-23-2018

Re: Confirmation email.

Hi there, PatrickStevens,


Thanks for taking the time to connect with us on our forums about this! We totally understand how important it is to be able to check your order status.


If you have not received an order confirmation, please be sure to check and spam or promotional folders that you may have, as sometimes our emails can be filtered. If you still do not see any communication about your order, please send us a Private Message via the blue button in my signature including your full name, email address, and phone number. We wold love to help however we're able! 

Austin|Social Media Specialist | Best Buy® Corporate
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