09-13-2019 05:59 PM
09-16-2019 06:35 PM
Thanks for joining us at the Best Buy Community forums. A month is a long time to wait for a phone, so I'd like to look into this to see if we can help out at all.
Please send in a private message by using the link in my signature below this post. If you include your name, email address, phone number and that order number, I'll check and see if we can get you any kind of update.