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New Member
Posts: 3
Registered: ‎08-30-2018

Re: All Orders Being Cancelled

Hello

I have problem since 2019 started. always when I doing order online BB cancel it in same minute. I lost a lot deals for this reason.

Posts: 296
Topics: 13
Kudos: 78
Solutions: 15
Registered: ‎11-23-2018

Re: All Orders Being Cancelled

Hello, aliobaidi88,

 

Thank you for reaching back out for support here on the Forums. I can understand how frustrating it can be to have online orders cancel, and I'm sorry you've been experiencing this for the past few months. Ordering online with us should be convenient and easy, and I'm happy to help do what I can to correct this for you.

 

Please send me a Private Message with your full name, email, and phone number so I can look into this further. You can find the blue option to message me to the right of my name, below.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎08-30-2018

Re: All Orders Being Cancelled

Hello,

You did fix the my problem when I had orders being cancelled, and account was working correctly but again stopped working and I can't order any thing and I did missed a big deal. Please can you fix it again and tell me why I always have this issue.

 

Thanks,

Ali

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Posts: 562
Topics: 22
Kudos: 174
Solutions: 37
Registered: ‎11-30-2015

Re: All Orders Being Cancelled

Hi, Ali,

Please reconnect with us via Private Message to confirm your current full name, email address, phone numbers, and provide any cancelled order numbers that you might have. We would be happy to take a look into this for you.

Regards,

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!