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Posts: 1
Registered: ‎08-13-2019

Proper Online Receipt

Hello BestBuy,

 

I need a proper receipt for a $350 Rebate on a washing machine and $50 rebate on a dryer I just purchased.  They are looking for a receipt that shows the store name and store address.  I don't think they are asking for too much.  When I ordered I tried to create an account at the same time but there was an issue so it is not linked to my account even though the account was created.  When I try to use the Guest order lookup at https://www.bestbuy.com/profile/ss/guestorderlookup I get a receipt but it doesn't even say "Best Buy" nevermind have the store address on it.  Now I feel like I need to go to the store and order another washer and dryer just to get a proper receipt and then cancel my order.  It's $400 and it's one of the reasons I made the purchase!

 

Thanks.

Posts: 1,217
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Registered: ‎10-03-2017

Re: Proper Online Receipt

Hello, Bill17,

 

I'd be more than happy to get a receipt out to you. To get started, I simply ask that you send us over a private message with your full name, email address, phone number, and the order information. Once I have that, I should be able to get that out to you as soon as possible.

 

Thanks,

Dave|Social Media Specialist | Best Buy® Corporate
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