09-25-2019 05:34 PM
I have been trying to purchase things on bestbuy.com today and I have been trying to use my paypal mastercard and it worked the first time for a Corsair case and one other time for a Samsung SSD but now each time I try to cash out for a Corsair 850W Gold power supply I log in to Paypal and it kicks me off to the screen where it says I need to return to the merchant. I have spoken with Paypal and it is nothing on their end. What am I to do?
09-25-2019 05:36 PM
I also tried using Paypal on sites like newegg.com and the login goes through fine and lets me select the the card there. I am a Best Buy employee and trying to use the discount since it's better than anywhere else. What can I do to fix this?
09-29-2019 12:33 PM
Welcome to the Best Buy Support Forums!
Placing an order using PayPal on BestBuy.com is an easy, and great way to make a purchase. It’s disappointing to hear that you’re having some trouble using that option during checkout. I’d be happy to offer some troubleshooting advice if you’re still in need of assistance on this matter.
Can you please clear your cache & cookies for your browser? You’re welcome review our Geek Squad Guide here if you’re unsure how to do that. Additionally, can you please double check that you’re only logged into your BestBuy.com purchasing profile on only one device? Sometimes opting to use a different browser all together may resolve the check-out errors you’re receiving. Please let me know if none of these steps resolve the issues at hand, and I’d be happy to see if can help you further.