09-12-2019 09:14 PM
Hey. I'm new to these forums but I heard I can recieve some help here so that's why i'm posting. The AirPods I purchased says they have arrived but haven't recieved anything. I'm not sure if it's just late or if they lost my package. Any help would be appriciated, thanks.
09-16-2019 03:56 PM
Hey there, tombombyeet!
We appreciate your patience as we are working to respond to each customer in a timely manner.
First, let me thank you for registering as a new user to our Best Buy Community Forum. Welcome! We know how you must be anticipating using your Apple Airpods, so it’s sad to hear that you don’t have them in your possession as yet. So, let’s research where those are for you, alright?
If you’d click on the ‘Private Message’ button that is to the far right of my signature, this will offer you the opportunity to send us your full name, phone number, and email address, in a secure area protecting your privacy.
Looking forward to assisting you!