07-20-2019 11:55 PM
07-25-2019 06:25 PM
Hi there, Jmembreno!
Welcome to the Best Buy Support Forums!
Having a package go missing is definitely not fun, so we'd be happy to take a look into this for you and see what options may be available at this time! I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below.