01-19-2020 04:15 PM
Thanks for joining the Best Buy Community forums. I'm sure you are eager to get that new computer. I'd be happy to take a look into the order to see if I can get an update.
Please send along a private message by using the link in my signature below this post. If you include your name, email address, phone number, and order number, I'll get started researching this and trying to find that computer for you.