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New Member
Posts: 3
Registered: ‎10-07-2017
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Package Not here?

The tracking says it was delivered and I didn't get home till 5hrs after the email was sent. The package is not here and tomorrow I am going to ask neighbors will keep you updated I am just really frustrated, I really want my headset stand. Could be the carrier making a mistake or someone took oh well... Humans we make mistakes and deviant...
New Member
Posts: 3
Registered: ‎10-07-2017

Re: Package Not here?

Asked my neighbors this morning and they say they did not get it
Posts: 3,012
Topics: 69
Kudos: 248
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: Package Not here?

Good Afternoon Jamibay-

 

We can only imagine how frustrating it must have been to arrive home and be unable to locate the package that's showing delivered.  Thank you for providing us with opportunity to help out, here on the Best Buy forums!

 

Using the email provided to us upon registering for these forums, we were unable to locate any orders.  Send me a private message containing your full name, phone number, order number, and preferred email. 

 

I’d be more than willing to take a closer look into this for you once I have your information.  Click the blue button in my signature below to send your reply tonight! 

 

Kindly,

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎10-07-2017

Re: Package Not here?

I called instead and got it already thanks for the help though Smiley Very Happy
Posts: 3,012
Topics: 69
Kudos: 248
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: Package Not here?

Hello There Jamibay-

 

Fantastic!  I'm so happy to hear you were provided the assistance you were looking for after calling in.  Thank you for the update, and stop back if we can help out in the future! 

 

Truly, 

JJ|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!