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Posts: 1
Registered: ‎09-12-2019

Package Arrival

I ordered an iPod Touch on Sept. 7 and it showed ill get it by Sept. 11. It's Sept. 12 and it doesn't even have a time for my package to arrive. On my order summary it shows it's in transit but on the USPS website shows it's in pre-shipment. 

 

My card got charged and it's unknown when my package arrives. 

Posts: 11,533
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Registered: ‎01-03-2013

Re: Package Arrival

Good morning, mariop3686, 

Welcome to the forum, and thank you for choosing to shop with us for your iPod Touch earlier this month. Despite having all my music on my iPhone, I definitely still have my original iPod Nano somewhere around my home.

 

With your card charged and the ETA passed, I would be seeking answers regarding an order as well if I were in your shoes. I would be delighted to dig into this to see what may be going on, so please keep an eye on your inbox in the top right corner of the page for my private message. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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