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Posts: 2
Registered: ‎09-05-2019

Ordered Online --- 1 Month Delay?

Hello, my name is Colton and I'm not too sure about my situation with a recent order I made. I ordered the Acer Nitro 5 online and it said it was to ship to my house on the 5th this month...today. But just this morning, I received a text message that my order could be delayed for an entire month. Until October 5th! And if it hasn't shipped by then, that the order would be cancelled. If there's anyone who can help me get to the bottom of this, please do. I really don't want to waste an entire month waiting for my order, that at worst could get cancelled entirely.
Posts: 404
Topics: 16
Kudos: 97
Solutions: 26
Registered: ‎07-23-2018

Re: Ordered Online --- 1 Month Delay?

Hi there, Colton,

 

Thanks for taking the time to connect with us on our forums! We totally understand how exciting a new order can be and we're sorry to hear that your's may have been delayed. 

 

We would love to take a closer look at your order. Would you be willing to send us additional details via Private Message by clicking the blue button in my signature? Please be sure to include your order number, full name, email address, and phone number. 

Austin|Social Media Specialist | Best Buy® Corporate
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