09-11-2019 12:03 AM
09-13-2019 12:52 PM
Good Afternoon, Jordanb,
Welcome to the Best Buy Support Online Forum Community! We’re sorry to hear that you found us upon seeking some assistance with your order issues, but we’re happy you’re here. Noticing that your purchase shares it was delivered after being advised it should be cancelled would be odd. I know I’d also have a few questions if this would've happen to me.
Are you still in need of assistance on this matter? If so, can you please send us a private message with your full name, phone number and email address? A private message can be sent my way by choosing the blue “Private Message” button in my signature. Once we have those pieces of information we’d be able to assess your order to see how we might be able to lend a hand.