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Posts: 1
Registered: ‎09-30-2019

Order stuck at In Progress but says delivery tomorrow

I ordered a phone online with free express shipping but I never received a tracking number. However, the status still says it's arriving tomorrow but is also stuck at In Progress. I have to take off work in order to sign for the package so I'm going to be really upset if it doesn't show up. 

Posts: 351
Topics: 8
Kudos: 59
Solutions: 18
Registered: ‎11-23-2018

Re: Order stuck at In Progress but says delivery tomorrow

Hey, Wgncubswin,


We appreciate you connecting here via the Best Buy Forums! Welcome, and please feel free to take some time and explore all that this community has to offer.


You should be able to track the status of your order on a short while after placing it by following the instructions here.


We hope your package arrived since posting here, but if not, I’d be happy to look into options here. If you need further assistance, please send me a private message with your full name, email, phone number, and order number. Please be sure to click the blue box in my signature to do so.



Quinton|Social Media Specialist | Best Buy® Corporate
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