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Posts: 1
Registered: ‎08-29-2019

Order still in progress since Aug 8th

I ordered a Qnap nas on Aug 8th and it still has not shipped.  in progress.  I understand shipping delays and that happens but to get no updates on my shipment is ridiculous now that its Aug 29th.  According to your website if i ordered the qnap nas today i can get it by Sept 5th. But your email to me says it can take up to Sept 14th to get my shipment that i ordered on Aug 8th.  Can someone please get in contact with me so i can find out what is going on with my shipment?  

Posts: 549
Topics: 23
Kudos: 115
Solutions: 33
Registered: ‎07-23-2018

Re: Order still in progress since Aug 8th

Hi there, pmarsh,


Thanks for taking the time to connect with us on our forums! External storage is so important and we're sure that you want to get this order as soon as possible.


We do want to take a closer look at your order to see if any order status updates are available. Would you be able to send us a Private Message (via the blue button in my signature) including your order number, full name, email address, and phone number? We look forward to hearing from you! 

Austin|Social Media Specialist | Best Buy® Corporate
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