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New Member
Posts: 2
Registered: ‎05-22-2020
Accepted Solution

Order status says Picked up but I didn't pick up

I placed an order and chose store pickup. I decided to visit the store tomorrow to pickup. However, the order status shows "Your order has been picked up" .

 

Has someone else really picked up my order? I believe there must be some ID check and order no check done before handing out the items at store pickup.

 

Please help. 

 

 

Highlighted
New Member
Posts: 2
Registered: ‎05-22-2020

Re: Order status says Picked up but I didn't pick up

I called customer service who further connected me with someone from the store. The lady was very helpful and assisted in resolving the issue.

Having said that, I am not going to use the Best Buy store pickup again. Not worth the hassles.