10-16-2019 07:30 AM
This is absolutly unacceptable. Best Buy did not ship the first pair of earbuds after giving me a devliery date of October 15th, leaving me to wait 4 days all for nothing. And now after calling customer service and getting a replacement, the order is disabled and stuck in Pre-Shipment again????
This is byfar the worst service I've dealt with, and I've dealth with forign companies who spoke no amount of english. The person who ordered the replacment for me on BestBuy customer service was very nice and helpful, so I ask
Who is dropping the ball on giving USPS my earbuds so they can ship it to me, and what will be done.
Solved! Go to Solution.
10-16-2019 05:00 PM
Hi there, KaiserBash,
Thanks for taking the time to post with us! We know how important prompt delivery of your order is and we are sorry to hear that it was delayed. We love the update that it has now shipped, and appreciate you marking that as the accepted solution!
If anything changes, or if you need any additional assistance, please don't hesitate to send us a Private Message via the blue button in my signature.