10-13-2019 11:12 PM
10-14-2019 06:06 PM
Welcome to the Best Buy Community Forums!
I appreciate you taking the time to write us about your canceled orders, and for choosing us for your purchase. I understand where you’re coming from, as online shopping is meant to be convenient and simple. Sometimes, orders may cancel for different reasons. It could be that the purchase does not meet BestBuy.com’s Conditions of Use. I would be reaching out too if it were happening to me, and I am more than happy to look into this for you.
In order to better assist you, I am going to need some more details from you. Please, send me a private message with your canceled order numbers, full name, phone number, and e-mail address. I look forward to hearing from you.