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Posts: 1
Registered: ‎09-12-2019

Order Delay


I ordered AirPods yesterday, 9/11, and they were due to arrive today (9/12). I received an order last night that my order has been delayed from 7-30 days. Very very Dissapointing.

Is there a way to change my order so that I can pick up in store? Is it possible to receive additional information as I to why my order has been delayed??
Posts: 9,348
Topics: 434
Kudos: 649
Solutions: 417
Registered: ‎09-29-2008

Re: Order Delay



Welcome to our community. I shop quite a lot online and one thing I have a hard time abiding is a delay in getting my stuff. I regret this has occurred with your recent order.


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll get started:


  • Your full name
  • Your telephone number
  • Your email address
  • Your order number


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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