Add Product

Search Results:

Posts: 1
Registered: ‎09-04-2019

Order Cancelled twice..??

So I'm from Canada. I get that you don't shipped to Canada but only to the USA.


I'm able to provide a USA shipping address but the issue comes payment which is a bit weird. It's like Best Buy USA is so rich that you guys don't need money from potential customer outside of USA.


Tried Paypal and that didn't work because you need to have a USA Paypal. Tried Credit Card but the billing address need to be a USA billing address to match the billing address the Credit Card has on file.


Is there any way to get around the need to have a USA billing address?

Posts: 252
Topics: 12
Kudos: 27
Solutions: 11
Registered: ‎02-08-2019

Re: Order Cancelled twice..??

Hi there, rpgdreamers1

Thanks for registering as a new user, and welcome to our Best Buy Community Forums! 

You've asked a great question. Here is a valuable link when you are contemplating placing an International Order through 

Some important points to consider when you are placing your order:

Options for placing a order with a non-U.S. billing address:

  1. Have your order shipped to a mailing address within the 50 United States, U.S. Virgin Islands, Guam or an APO/FPO address.
  2. Pick up your order at any U.S. store or choose to have someone else pick up your order.

Shipping to a U.S. mailing address

  • During checkout, enter the phone number of the person you're shipping to.
  • International orders are intended for use in the U.S., and it is assumed that products will be used in the U.S.
  • Best Buy does not ship to known freight forwarders.
  • Tax manifestos and sales tax refunds are not available for these orders.

We hope this provides the information you need. Please feel free to contact us if you require clarification.


Wesley|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!