10-16-2019 10:49 PM
Just recieved my open box order, labled as Excellent with No Missing Accessories. However, it is infact missing some accessories. it is missing the the 'Wall/USB charger' and 'Adapter Type C to 3.5'. This open box also has minor damage to the SD card holder.
10-17-2019 01:03 PM
Thanks for writing to us here on the Support Forums!
I would be surprised to find that the condition of the item I purchased wasn't what it was listed as. I appreciate you reaching out to us to let us help you out with this discrepancy. Can you send me a Private Message with your full name, email address, phone number and order number so that I can take a look at what possible options we have?
To send me a Private Message, you can select the blue button in my signature by my name.
I look forward to hearing from you!