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Posts: 7
Registered: ‎01-08-2020

Re: Online Order Delayed Purgatory

One week after my "Get It By" date, the device finally shipped.  It will be here 10 days late essentially.  Best Buy needs some help in Supply Chain Optimization. But hey, at least I'm getting my device.

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Registered: ‎10-19-2017

Re: Online Order Delayed Purgatory

Matt,

 

Having a product take longer to arrive is never fun, but we get that it is especially frustrating when you need the laptop for a new employee. While I'm sad that we weren't able to get your order out to you sooner, I did check on the tracking info today and it looks like you should have the laptop as soon as tomorrow.

 

I'll be out of the office then, but I'll touch base with you on Friday to confirm that it arrived!

 

Cheers,

 

 

Elle|Social Media Specialist | Best Buy® Corporate
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