09-06-2019 10:21 AM
09-10-2019 11:15 AM
We’re making every effort to help resolve our customers’ situation promptly, so we apologize for the delayed response.
Thanks for registering to join our Best Buy Community Forums. Welcome! I can only imagine you anxiously waiting for your package to arrive, only to discover there was an issue of the delivery with the carrier. It’s discouraging, I agree. So, please allow us an opportunity to review your account and see about your request.
Would you supply us with your full name, phone, and email address in a private message, please? Just simply click on the ‘Private Message’ located to the far right of my signature.